Regional Operational Manager- Mumbai

Mumbai, Maharashtra   |   Full Time

Job brief:

We are looking for a Regional Operations Manager to Improve on operations process, embracing design, planning, control, performance improvement, and operations strategy. Our ideal candidates combine excellent communication skills with a strategic mindset.

Area of responsibilities:

Operations Management – Customer Retention Business Development - Strategic Planning - Fleet Planning - Cost Optimization - Warehousing
- In Bound & Out Bound - Franchisee Management - Vendor Development - Customer Service - Team Management - Process Implementation


 Prepare performance reports for presentation to upper management

  • Organize and implement training programs for staff in the entire region
  • Ensure that all branches follow safety, health and business laws and regulations
  • Uphold company standards of excellence and service, guaranteeing quality performance
  • Collaborate with marketing team for the planning of large events
  • Maximize company profits at the branches you supervise
  • Responsible for managing activities that are part of the production of goods and services. 
  • Propose region-wise operations plans and targets in alignment with business objectives
  • Manage region and individual performances
  • Forecast quarterly and annual profits
  • Identify hiring needs, select and train new people
  • Prepare and review the annual budget for the area of responsibility
  • Analyze region’s market trends and discover new opportunities for growth
  • Address critical problems and suggest prompt solutions
  • Participate in decisions for expansion or acquisition
  • Suggest new services/products and innovative sales techniques to increase customer satisfaction
  • Ensured SQDCM targets are met and exceeded and led efficiency improvement projects
    Production flow analysis controlling.
  • Analysing the defects through root cause analysis and diagnosed through 4M technique and 5Why, A3 analysis


  • Proven work experience as an operations Manager, fleet manager or similar senior operations role
  • Ability to measure and analyze key performance indicators.
  • Fluency with CRM software
  • Ability to lead and motivate a high-performance the team
  • Excellent communication skills
  • Strong organizational skills with a problem-solving attitude
  • Willingness to travel as needed
  • MBA degree in operations/ BE/ Mtech, Business Administration or relevant field
  • Minimum of 5+ years of experince in fleet operations

Key skills: Warehousing, Inventory Management, 3PL, Clearing & Forwarding, Networking, Vendor/Fleet Management, Costing, Operations Management etc

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